Card Machine & EPOS installation company
For this Privacy Policy, “Brits Business Hub”, “we”, “us” and “our” refer to the operator of the Brits Business Hub website and enquiry service. Our contact details are: 70 Alcester Road, Birmingham, United Kingdom. Contact us at support@britsbusinesshub.net, call +447774049817.
We act as a third-party business services introducer and support agent. Depending on the service you request, we may introduce your enquiry to independent card-payment, EPOS, business-finance or other service providers.
This Privacy Policy explains how we collect, use, share, retain and protect personal information when you use our website, contact us or submit an enquiry. It should be read together with our Terms & Conditions and Cookie Policy.
Depending on how you use our website and services, we may collect:
Please do not submit special-category or highly sensitive personal information unless we specifically request it and explain why it is required.
We may collect information directly from you through website forms, telephone calls, email, messages and documents you provide. We may also receive information from a third-party provider, referral partner or publicly available business source where lawful.
Where you provide documents for verification, such as identification documents, proof of address, bank statements or proof of business activity, we will use them only for relevant verification, application, service and related compliance purposes.
| Purpose | Typical lawful basis |
|---|---|
| Responding to enquiries and discussing suitable service options | Taking steps at your request, legitimate interests, or consent where required |
| Introducing an enquiry to a card-payment, EPOS or finance provider | Your instructions, legitimate interests, and consent where required |
| Administering our relationship, keeping records and providing support | Legitimate interests and legal obligations |
| Preventing fraud, maintaining security and protecting legal rights | Legitimate interests and legal obligations |
| Sending optional marketing | Consent or another lawful basis permitted by applicable direct-marketing rules |
| Improving website performance | Consent for non-essential analytics; legitimate interests for strictly necessary security and diagnostics |
Verifying identity, address, bank-account and business information where required for a requested service or provider application. The lawful basis applicable to the underlying enquiry or service, which may include taking steps at your request, legitimate interests, legal obligations and consent where required.
We will identify and document the appropriate lawful basis for each use. Where we rely on consent, you may withdraw it at any time. Where we rely on legitimate interests, we will consider the nature of the processing and balance our interests against your rights and interests.
We may share relevant information with:
Where required for an application or verification process, relevant information may include identity, address, bank-account and business-verification documents. We will only share information that is relevant to the applicable enquiry, application or service.
Before sharing a finance enquiry with a provider, we will provide relevant information about the proposed sharing and obtain any consent required by law or our provider arrangements. We do not sell personal information for unrelated third-party marketing.
Some technology suppliers may process information outside the United Kingdom. Where this occurs, we will use an appropriate transfer mechanism and safeguards required by data-protection law.
Where applicable, we will provide information about the relevant safeguards or how you can obtain further information about them.
We retain information only for as long as reasonably necessary for the enquiry, service, legal, regulatory, accounting, fraud-prevention and complaint-handling purposes for which it was collected. Retention periods vary by record type and provider requirements. We securely delete or anonymise information when it is no longer required.
For identity, address, bank-account and business-verification documents, the retention period will depend on the purpose for which the document was collected, applicable provider requirements and our legal, regulatory, fraud-prevention and record-keeping obligations. We will not retain such documents indefinitely where they are no longer required.
We use reasonable technical and organisational measures intended to protect information from unauthorised access, loss, misuse or alteration. No internet transmission or storage system can be guaranteed to be completely secure.
Access to identity, financial and business-verification information should be limited to people and suppliers who need it for the relevant purpose, subject to appropriate access controls and confidentiality requirements.
Depending on the circumstances, you may have the right to request access, correction, deletion, restriction, objection, portability, and information about automated decision-making. You may also withdraw consent where consent is relied upon.
To exercise a right, email support@britsbusinesshub.net. We may need to verify your identity before responding.
Where you request access to information that includes copies of identity documents, bank statements or other verification records, we may take reasonable steps to confirm your identity before releasing information.
We will respect your marketing preferences. You can unsubscribe using the link in a marketing message or contact us. Service communications about an active enquiry are not marketing.
You may raise a privacy concern using our Complaints Policy. You also have the right to complain to the UK Information Commissioner’s Office if you remain concerned about our use of personal information.
ICO contact details and the current complaint process are available from the Information Commissioner’s Office website.
Card-machine, integrated EPOS and business-finance introduction support for businesses across the United Kingdom.
Brits Business Hub acts as a third-party business services introducer and support agent. Services are supplied by independent third-party providers under their own agreements.
Privacy controls
Strictly necessary technologies are required for security and to remember your choices. Optional categories remain disabled unless you allow them.
Strictly necessary
Required for core functionality and storing your privacy preference.
Analytics
Helps measure website usage and performance when analytics tools are installed.
Marketing
Allows advertising measurement or personalised marketing when such tools are installed.
Important third-party service disclaimer: Brits Business Hub is a third-party business services introducer and support agent. We are not a bank, lender, payment processor, merchant acquirer, card-terminal manufacturer, EPOS manufacturer or the underlying supplier of the products promoted on this website. Card-machine, EPOS and finance products are provided by independent third parties under separate provider agreements.
Availability, eligibility, pricing, transaction rates, rental charges, hardware, connectivity, settlement times, integrations, finance amounts, repayment structures and contract terms vary according to the provider and the applicant’s circumstances. We do not guarantee approval, acceptance, cost savings, funding, any particular rate or the availability of a specific product.
Brits Business Hub is an introducer and not a lender, does not make lending decisions and does not provide financial advice. Business finance is subject to the relevant provider’s assessment, checks, approval and terms. Where applicable, we may receive a commission or referral payment from a provider following an introduction. Read our full role and service disclaimer.
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