YOUR INFORMATION & YOUR RIGHTS

Privacy Policy

This policy explains how Brits Business Hub handles personal information when you visit our website, contact us or submit an enquiry about card machines, EPOS systems or business finance.
Last updated: 14 July 2026

Who operates this website?

For this policy, “Brits Business Hub”, “we”, “us” and “our” mean the operator of this website and enquiry service. Contact us at bbhltduk@gmail.com, call 07721 101773, or write to 70 Alcester Road, Birmingham, United Kingdom.

1. The information we may collect

Depending on how you use our website and services, we may collect:

  • identity and contact details, including your name, job role, phone number, email address and business address;
  • business details, including business name, legal structure, industry, trading history, turnover bands and funding purpose;
  • payment-service details, including current provider, approximate card turnover, terminal requirements and EPOS needs;
  • finance-enquiry details, including the amount requested, intended use, timing, invoice information or card-sales information;
  • communications and records of calls, emails, enquiries and complaints;
  • technical information such as IP address, browser, device type, referring pages and cookie preferences;
  • marketing preferences and consent records.


Please do not submit special-category or highly sensitive personal information unless we specifically request it and explain why it is required.

2. How we collect information

We may collect information directly from you through website forms, telephone calls, email, messages and documents you provide. We may also receive information from a third-party provider, referral partner or publicly available business source where lawful.

3. How and why we use information

Purpose Typical lawful basis
Responding to enquiries and discussing suitable service options Taking steps at your request, legitimate interests, or consent where required
Introducing an enquiry to a card-payment, EPOS or finance provider Your instructions, legitimate interests, and consent where required
Administering our relationship, keeping records and providing support Legitimate interests and legal obligations
Preventing fraud, maintaining security and protecting legal rights Legitimate interests and legal obligations
Sending optional marketing Consent or another lawful basis permitted by applicable direct-marketing rules
Improving website performance Consent for non-essential analytics; legitimate interests for strictly necessary security and diagnostics
We will identify and document the appropriate lawful basis for each use. Where we rely on consent, you may withdraw it at any time.

4. Sharing your information

We may share relevant information with:

  • independent card-payment, merchant-acquiring and terminal providers;
  • EPOS software, hardware, installation and support providers;
  • business-finance providers, brokers or authorised firms where appropriate;
  • website hosting, form, email, CRM, telephony, security and professional-service suppliers;
  • regulators, law-enforcement bodies, courts or advisers where required by law or necessary to protect rights.


Before sharing a finance enquiry with a provider, we will provide relevant information about the proposed sharing and obtain any consent required by law or our provider arrangements. We do not sell personal information for unrelated third-party marketing.

5. International transfers

Some technology suppliers may process information outside the United Kingdom. Where this occurs, we will use an appropriate transfer mechanism and safeguards required by data-protection law.

6. How long we keep information

We retain information only for as long as reasonably necessary for the enquiry, service, legal, regulatory, accounting, fraud-prevention and complaint-handling purposes for which it was collected. Retention periods vary by record type and provider requirements. We securely delete or anonymise information when it is no longer required.

7. Security

We use reasonable technical and organisational measures intended to protect information from unauthorised access, loss, misuse or alteration. No internet transmission or storage system can be guaranteed to be completely secure.

8. Your data-protection rights

Depending on the circumstances, you may have the right to request access, correction, deletion, restriction, objection, portability, and information about automated decision-making. You may also withdraw consent where consent is relied upon.

To exercise a right, email bbhltduk@gmail.com. We may need to verify your identity before responding.

9. Marketing

We will respect your marketing preferences. You can unsubscribe using the link in a marketing message or contact us. Service communications about an active enquiry are not marketing.

10. Cookies and similar technologies

Our use of cookies and similar technologies is explained in our Cookie Policy. Non-essential technologies should not be activated unless valid consent has been obtained.

11. Complaints

You may raise a privacy concern using our Complaints Policy. You also have the right to complain to the UK Information Commissioner’s Office if you remain concerned about our use of personal information.

12. Changes to this policy

We may update this policy when our services, providers or legal obligations change. The latest version will be posted on this page with an updated date.

Card-machine, integrated EPOS and business-finance introduction support for businesses across the United Kingdom.

Brits Business Hub acts as a third-party business services introducer and support agent. Services are supplied by independent third-party providers under their own agreements.

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Important third-party service disclaimer: Brits Business Hub is a third-party business services introducer and support agent. We are not a bank, lender, payment processor, merchant acquirer, card-terminal manufacturer, EPOS manufacturer or the underlying supplier of the products promoted on this website. Card-machine, EPOS and finance products are provided by independent third parties under separate provider agreements.

Availability, eligibility, pricing, transaction rates, rental charges, hardware, connectivity, settlement times, integrations, finance amounts, repayment structures and contract terms vary according to the provider and the applicant’s circumstances. We do not guarantee approval, acceptance, cost savings, funding, any particular rate or the availability of a specific product.

Brits Business Hub is an introducer and not a lender, does not make lending decisions and does not provide financial advice. Business finance is subject to the relevant provider’s assessment, checks, approval and terms. Where applicable, we may receive a commission or referral payment from a provider following an introduction. Read our full role and service disclaimer.

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